January  17, 2018
  New Media





Business Journalist

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Business Journalist REF#: JG28990
Smith School of Business - Queen's University
Location: Kingston, Ontario
Posted: January 10, 2018
Deadline: January 22, 2018
Salary: $51,545.00



Reporting to the Manager, Smith Ideas, the Business Journalist will be responsible for developing a variety of engaging written, aural and video content for business students, the Smith community and the general business audience. This content will include case studies, feature articles, interviews, blog posts, white papers, and podcasts. Key will be a skill to transform business research done by Smith faculty, along with practitioner insights, into such content. As such, an ability to consume and understand complex business research and practitioner insights, and an ability to parse from interviews with faculty and other stakeholders the key aspects and implications, is necessary for the incumbent. Lateral thinking and a great flexibility in writing style is also required to determine how content can be mobilized across a variety of touchpoints. The Business Journalist will collaborate with a team of other Business Journalists and Research Assistants in the Smith Ideas Department and will support staff within the Smith Marketing and Communications Department. The Business Journalist should also be prepared to customize content for other stakeholders at Smith to enable them to show thought leadership. The position requires ongoing and deep interaction and providing a high level of service with Smith faculty, internal stakeholders, and external companies. 



  • Supports the School’s efforts to build its image through the media by generating content that displays thought leadership. This content includes feature articles, interviews, blog posts, white papers, and podcasts. 
  • Develops learning materials, including case studies, facilitation notes and lesson plans.

  • Understands research done by faculty and graduate students at the School of Business and creatively transforms that research into multifaceted content that is engaging to business students and the general business audience.

  • In consultation with a variety of stakeholders, including the Associate Dean, Faculty, the Associate Dean, Research, and the Executive Director of Marketing, determines how a research insight can be mobilized across a variety of touchpoints (e.g. radio, webinar, white paper) for maximum impact.

  • Develops and implements content for the Smith School of Business news blog, other web and video content, alumni profiles, key messages, backgrounders, fact sheets, Q&A’s, emails and other materials in support of departmental objectives and priorities. Makes recommendations to necessary changes and/or revisions.

  • Establishes and maintains strong working relationships with faculty and staff, as well as broadcast, print and digital media.

  • Repurposes content previously published on Smith Business Insight (our digital publishing platform) and Smith Magazine online to maximize exposure in traditional and social media.

  • Enables Centres at Smith (e.g. Centre for Social Impact) to display thought leadership through lively, customized content.

  • Edits and proofreads student Research Assistant work and engages in research in support of that work.

  • Plans, organizes, and coordinates academic webinars for the business community. Develops solutions and provides support for any issues or problems that are identified.

  •  Conducts in-depth interviews to gather information from key sources, including from School of Business faculty, external companies, and other stakeholders.

  • Actively assesses, filters, and manages a portfolio of content under current development by the Smith Ideas department.

  • Undertakes and implements special projects and other duties as assigned.



  •  University degree in Business, Commerce or Journalism or Communications.
  • A minimum of 5 years work experience in communications, public relations, journalism or a related discipline.
  • Experience in a customer-focused communications environment.
  • Demonstrated experience working with traditional and social media.
  • Prior teaching experience would be an asset.
  • Knowledge of university structure, academic regulations, policies and procedures would be an asset.
  • Consideration will be given to an equivalent combination of education and experience. 


  •  Excellent communications skills, both verbal and written.
  •  Proven experience writing and editing in a variety of formats (print, digital, social).
  •  Strong attention to detail and accuracy, with an understanding of the repercussions of errors on the reputation and credibility of the business school and the University.
  • Demonstrated understanding of how the media works, and the need to respond in timely manner to inquiries, within a deadline-driven environment that emphasizes strong customer service.
  •  Proven ability to use and implement new technologies to the business school’s advantage.
  • Critical and creative thinker who is able to place social media communications in the broader organizational context and make content decisions accordingly.
  •  Strong project management, organizational and time-management skills. Ability to prioritize among many competing demands and remain focused on key objectives in managing resources. Ability to multi-task and meet all communications needs in a prioritized and strategic fashion.
  • Ability to prioritize project initiatives to respond to a fast-paced and somewhat unpredictable workday.
  •  Exhibits a results-driven approach with demonstrated problem-solving skills, while meeting multiple deadlines and able to accommodate irregular work hours when necessary.
  • Excellent interpersonal skills required in dealing with a wide variety of constituents (senior staff, faculty, students, alumni, media), sometimes in stressful and institutionally sensitive situations. Ability to interact professionally and effectively with people at all levels of the organization.
  • Ability to work as part of a team--flexibility, willingness to adapt and do what is necessary to further communication objectives.
  • Strong customer service orientation: proven ability to respond to client requests quickly and professionally. 
  •   Ability to deal with sensitive and confidential matters related to reputation issues.
  •  Determines what information is newsworthy and valuable for furthering communication objectives.
  •  Determines necessary and appropriate content for various written, social and digital communications as assigned.
  •  Identifies necessary constituents for interviews and further consultation to produce thorough and accurate news stories, media materials and social media posts.
  •  Assists in identifying specific media outlets and journalists for targeted news releases and pitches.
  •  Makes recommendations of revisions to content and learning materials.
  •  Determines, recommends and implements opportunities for integrating stories and information into a range of communications vehicles to maximize effectiveness and reach.
  •  Prioritizes work and determines when to involve others.
  •  Determines methods and frequency for analysis, filtering and assessment of ongoing news and events relating to Smith Ideas content.

To apply, please apply online here, stating you found this job on Jeff Gaulin's Journalism Job Board: http://www.queensu.ca/humanresources/careers

Queen's University - Smith School of Business
Kingston , ON

Web address: http://www.queensu.ca/humanresources/careers

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